Summary

If errors are encountered during a diagnostic scan, try the tips below to fix it:

• Check the drive's firmware version and if required, perform a firmware update. Refer to latest firmware versions.
• Perform a secure erase. Below is a link of a suggested way to perform a secure erase/low level format on Intel® SSDs:
  • When To Run A Low-Level Format Or Secure Erase On A Solidigm™ (Formerly Intel® NAND) SSD
• If the issue persists or if errors are encountered during these troubleshooting steps, contact Solidigm™ Customer Support for assistance.