How To Reach Solidigm™ Support
Ways To Connect With Solidigm™ Support Team For Warranty/Technical Assistance
Need Assistance? We are here to help.
Our team of experts would be happy to assist you with technical and warranty questions on your Solidigm™ Products. Solidigm™ Support could be reached via Web, Chat, or Phone.
| NOTE |
If you are a direct customer seeking RMA support, please send a request via your mySolidigm account, or reach out to your Field representative.
If you need to request access to the mySolidigm RMA Portal, please contact customer.access@solidigm.com. |
- Submit a ticket via the following links with regional support in the following languages:
- Chat with a representative, initiated from one of the above languages.
- Speak with a representative over the phone:
- Australia: +61 272 286 779 (Regular); +61 1 800 951 268 (Toll Free)
- Canada: +1 833 313 7337 (Toll Free)
- Mainland China: +86 400 066 6892 (Toll Free);
- Germany: +49 697 1045 176 (Regular); +49 322 2200 1027 (Toll Free)
- India: +91 044 712 798 91 (Regular); +91 8000 503 295 (Toll Free)
- Japan: (+81) 800 123 9801 (Toll Free); (+81) 345 104190 (Regular)
- Philippines: +63 2 8855 0940 (Regular); +63 1 800 8952 4729 (Toll Free)
- South Korea: +82 80 880 0292 (Toll Free)
- Taiwan: +886 8 0909 2597 (Toll Free)
- Thailand: (+66) 2 782 2145
- United Kingdom: +44 1932 623 593
- USA: +1 833 313 7337 (Toll Free)
- Learn, explore, ask questions, and get help from other users about Solidigm Products on our Community Forum.
Hours of operation:
Asia, Australia (English): 6:00am - 5:00pm (Philippine Time Zone)
Japan (Japanese): 9:00am - 5:00pm (Japan Standard Time)
Mainland China, Taiwan (Chinese): 9:00am - 5:00pm (China Standard Time)
South Korea (Korean): 10:00am - 6:00pm (Korea Standard Time)
Europe, Middle East, Africa (English, German): 8:00am - 5:30pm (CET)
USA (English, Spanish): 7:00am - 4:00pm (Pacific Standard Time)