Need Assistance? We are here to help.

Our team of experts would be happy to assist you with technical and warranty questions on your Solidigm™ Products. Solidigm™ Support could be reached via Web, Chat, or Phone.

1. Submit a web-ticket via our Portal.

2. Initiate a chat with one of our representatives via chat link at the page.

3. Speak with one of our representatives over the phone at the numbers listed below

• Australia: +61 272 286 779 (Regular); +61 1 800 951 268 (Toll Free)
• Canada: +1 833 313 7337 (Toll Free)
• Mainland China: +86 400 066 6892 (Toll Free); (+86) 010 5664 2991 (Regular)
• France: +33 189 544 369
• Germany: +49 697 1045 176 (Regular); +49 322 2200 1027 (Toll Free)
• India: +91 044 712 798 91 (Regular); +91 8000 503 295 (Toll Free)
• Japan: (+81) 800 123 9801 (Toll Free); (+81) 345 104190 (Regular)
• Philippines: +63 2 8855 0940 (Regular); +63 1 800 8952 4729 (Toll Free)
• South Korea: +82 80 880 0292 (Toll Free)
• Taiwan: +886 8 0909 2597 (Toll Free)
• Thailand: (+66) 2 782 2145
• United Kingdom: +44 1932 623 593
• USA: +1 833 313 7337 (Toll Free)

Hours of operation:

Europe, Middle East, Africa (English, French, German): 8:00am - 5:30pm (CET)

Asia, Australia (English): 6:00am - 5:00pm (Philippine Time Zone)

Mainland China, Taiwan (Chinese): 9:00am - 5:00pm (China Standard Time)

South Korea (Korean): 10:00am - 6:00pm (Korea Standard Time)

Japan (Japanese): 9:00am - 5:00pm (Japan Standard Time)

USA (English, Spanish): 7:00am - 4:00pm (Pacific Standard Time)

If you are a direct customer seeking RMA support, please send us a request via your mySolidigm account or reach out to your Field representative.
If you need to request access to the mySolidigm RMA Portal, please contact customer.access@solidigm.com