Last Updated August 29, 2023
Article
Need Assistance? We are here to help.
Our team of experts would be happy to assist you with technical and warranty questions on your Solidigm™ Products. Solidigm™ Support could be reached via Web, Chat, or Phone.
1. Submit a web-ticket via our Portal.
2. Initiate a chat with one of our representatives via chat link at the page.
3. Speak with one of our representatives over the phone at the numbers listed below
Hours of operation:
Europe, Middle East, Africa (English, French, German): 8:00am - 5:30pm (CET)
Asia, Australia (English): 6:00am - 5:00pm (Philippine Time Zone)
Mainland China, Taiwan (Chinese): 9:00am - 5:00pm (China Standard Time)
South Korea (Korean): 10:00am - 6:00pm (Korea Standard Time)
Japan (Japanese): 9:00am - 5:00pm (Japan Standard Time)
USA (English, Spanish): 7:00am - 4:00pm (Pacific Standard Time)
If you are a direct customer seeking RMA support, please send us a request via your mySolidigm account or reach out to your Field representative.
If you need to request access to the mySolidigm RMA Portal, please contact customer.access@solidigm.com