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Last Updated October 27, 2023

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Troubleshooting Help To Format Or Access Partitions Of The Solid State Drive (SSD)

The SSD Is No Longer Functioning: Cannot Format, Partition Or Access Drive partitions

Summary

If your drive is inaccessible, cannot be formatted, or partitions could not be accessed, follow the troubleshooting guidance below:

Make sure you're using the latest firmware. You can use the Solidigm™ Storage Toolor the Solidigm™ Bootable Firmware Update Tool for updating the firmware of the drive.

Perform a secure erase on the drive. Refer to the links below for doing a low-level format:

How To Secure Erase a Solidigm™ (Formerly Intel®) SSD With The Solidigm Storage Tool.

If the issue persists, contact Solidigm™ Customer Support for assistance.

Troubleshooting Help To Format Or Access Partitions Of The Solid State Drive (SSD)