My Solidigm™ (Formerly Intel®) Solid State Drive Cannot Be Accessed And The File System Shows RAW Under Disk Management

Steps To Resolve Solidigm SSD Issue With Access And File System

Summary

Follow the steps below to resolve the issue.

  1. Run "Check Disk" from a command line to fix disk.
    • Click the magnifying glass next to Start button, type "cmd."
    • On the command window, type "chkdskx:/f", where x is the hard disk to be repaired and click "Enter."

    IMPORTANT: Before proceeding to below steps, make sure you have backed up the data. The following steps are DATA DESTRUCTIVE.

  2. Remove partition with Disk Management
    • Right-click "Start", select "Disk Management."
    • On the upper pane of Disk Management, right-click the "RAW disk volume," select "Delete Volume."
    • After deleting the volume, the drive will become Unallocated. Follow the steps to create and format a new partition.
  3. Perform a secure erase on the drive. Refer to the links below for doing a low-level format:
  4. Update the SSD firmware to the latest version.

Questions? Check out our Community Forum for help.

Issues? Contact Solidigm™ Customer Support:
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