My Solidigm Solid State Drive Cannot Be Accessed And The File System Shows RAW Under Disk Management

Summary

Follow the steps below to resolve the issue.

1. Run "Check Disk" from a command line to fix disk.
   • Click the magnifying glass next to Start button, type "cmd."
   • On the command window, type "chkdskx:/f", where x is the hard disk to be repaired and click "Enter."

   IMPORTANT: Before proceeding to below steps, make sure you have backed up the data. The following steps are DATA DESTRUCTIVE.

2. Remove partition with Disk Management
   • Right-click "Start", select "Disk Management."
   • On the upper pane of Disk Management, right-click the "RAW disk volume," select "Delete Volume."
   • After deleting the volume, the drive will become Unallocated. Follow the steps to create and format a new partition.
3. Perform a secure erase on the drive. Refer to the links below for doing a low-level format:
   • Learn about Secure Erase
   • How to Secure Erase with Solidigm Storage Tools
     ™
4. Update the SSD firmware to the latest version.
   • Download the Solidigm Storage Tool™ to USB Flash Drive.
     • Refer to the User Guide for detailed instructions.

Questions? Check out our Community Forum for help.

Issues? Contact Solidigm Customer Support:
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