• The SSD is not detected inside the operating system (OS).
• The stored data in the SSD could not be accessed.
• Error Message No Boot Drive Detected during POST.

Please perform the following to resolve the issue:

• Check if the system meets the system requirements of the drive.
• Test the SSD in another system and check if detected in BIOS.
• Test another SSD and check if detected in BIOS.
• Connect the drive directly to the motherboard using the proper cable(s) and/or the correct ports as defined by the system user guide for the form factor (M.2, Add In Card or 2.5") in use.
• Test a different supported connector or cable (if applicable).
• Check for any physical damage or foreign objects on both the SSD and the connector (if applicable).
• Check if the SSD is supported by the motherboard.
• Update BIOS. Contact your system manufacturer for assistance.

Questions? Check out our Community Forum for help.

Issues? Contact Solidigm™ Customer Support:
[Chinese] [English] [German] [Japanese] [Korean]